·先看这里
下面这些问题覆盖了大多数反馈。如果你的问题不在其中，直接发邮件给我们就行。
一购买与会员
- 买了会员，换手机后怎么找回？
- 打开 App，进入「设置 → 会员 → 恢复购买」。会员与你的 Apple ID 绑定，恢复后会重新生效，不需要再次付款。
- 点「恢复购买」没反应？
- 请确认当前登录的 Apple ID 与购买时一致（设置 → Apple 账户 → 你的姓名）。如果之前用过「媒体与购买项目」里的切换账号功能，请在同一账号下恢复。
- 能退款吗？
- 退款由 Apple 处理，我们无法直接退款。请通过 App Store 的购买记录向 Apple 申请：「设置 → Apple 账户 → 你的姓名 → 订阅与购买」，或前往 reportaproblem.apple.com。
- 免费版能建几个目标？
- 免费版可以创建 1 个戒断目标。要同时进行多个，需要永久会员，最多支持 50 个并行目标。
- 会员是订阅吗？
- 不是。永久会员是一次性买断的非消耗型购买，没有有效期，也不会自动续费。
二数据与删除
- 怎么彻底删掉我的所有数据？
- 删除 App 即可。本机上的全部目标、破戒记录和界面偏好都会随之移除，桌面小组件也会一并删除。这个操作不可撤销。
- 怎么只删掉某一个目标？
- 在目标列表中长按该目标，选择「删除」。该目标及其全部破戒记录会一并删除。
- 删了 App 会员还在吗？
- 在。购买记录保存在 Apple 的服务器上，不在本机。重装 App 后点「恢复购买」即可找回。
- 能把数据导出吗？
- App 内没有导出功能。目标名称和记录都由你本人输入，需要的话可以自行截图或手记。
- 别人能看到我的目标名称吗？
- 不能。App 没有账号系统，也不联网传输数据，所有内容只存在你的设备上。设备本身的安全性（锁屏、加密）由系统和你的设置决定，详见隐私政策。
三计时与显示
- 计时不准，或者天数跳回去了？
- 计时完全依据设备的系统时钟。如果你改过系统时间、切换过时区，或系统自动校时后出现了偏差，界面可能短暂显示异常。重启 App 会按当前系统时间重新计算。
- 为什么天数比我预期的少一天？
- 按自然日计算，满 86,400 秒才算一天。这里统计的是「距离上一次破戒过去了多久」，而不是日历日期。
- 可以补录以前开始的时间吗？
- 不能。目标从创建那一刻起开始计时，没有回溯入口。
- 会给我推送提醒吗？
- 不会。App 不发送任何通知，也不会主动联系你。
四桌面小组件
- 小组件显示「需要刷新」？
- 说明小组件没能读到有效数据，通常是 App 重装后尚未打开过，或数据被系统清理。请先完整打开一次 SoloQuit，小组件就会自动更新。
- 小组件不跟着更新？
- 小组件在 App 数据变化时刷新。如果长时间没变化，尝试关闭再打开 App；仍无效的话删除小组件后重新添加。
- 小组件可以自定义吗？
- 目前不支持自定义样式。系统提供的小尺寸和大尺寸会按目标数量自动切换显示方式。
五其他
- 支持哪些语言？
- 简体中文和 English，可在「设置 → 偏好 → 语言」随时切换，小组件会跟着一起变。
- 需要联网才能用吗？
- 核心功能不需要。计时、统计、桌面小组件全部在本机运行。只有启动 App 时以及购买或恢复时，App 会向 App Store 查询商品和你的购买权益。
- 支持哪些设备？
- 需要一部 iPhone，系统版本为 iOS 17 或更高。需要的功能包括桌面小组件、动态字体与深色模式。
- 能用 iPad 吗？
- 可以运行，但界面按 iPhone 设计，竖屏使用体验最佳。
- App 能帮我戒掉吗？
- 不能，也不打算这样。SoloQuit 是一个计时器，帮你看清楚自己已经坚持了多久。它不是医疗器械，不提供治疗或心理支持。涉及成瘾或健康问题请咨询专业人士。
·Start here
The questions below cover most feedback we receive. If yours is not here, just email us.
Contact
antiumbo@126.comPlease include your device model, your iOS version, and roughly what you did before the problem appeared. There is one developer here, so replies may take a few days.
1Purchases and membership
- I bought membership — how do I get it on a new phone?
- Open the app and go to Settings → Membership → Restore Purchases. Membership is tied to your Apple ID and will apply again without a second payment.
- Restore Purchases does nothing
- Check that the Apple ID signed in now is the same one you purchased with (Settings → Apple Account → your name). If you previously used “Media & Purchases” to switch accounts, restore while signed into that same account.
- Can I get a refund?
- Refunds are handled by Apple, and we cannot issue one directly. Request it through your App Store purchase history: Settings → Apple Account → your name → Subscriptions & Purchases, or go to reportaproblem.apple.com.
- How many goals can I track for free?
- The free tier allows one goal. To run several at once you need Lifetime Membership, which supports up to 50 goals in parallel.
- Is membership a subscription?
- No. Lifetime Membership is a one-time, non-consumable purchase. It does not expire and does not renew automatically.
2Your data and deleting it
- How do I erase everything?
- Delete the app. Every goal, slip record, and preference on this device goes with it, and the Home Screen widget is removed too. This cannot be undone.
- How do I delete just one goal?
- Long-press the goal in the list and choose Delete. The goal and its entire slip history are removed together.
- Does membership survive if I delete the app?
- Yes. The purchase lives on Apple's servers, not on your device. Reinstall and tap Restore Purchases to get it back.
- Can I export my data?
- The app has no export feature. Goal names and records are typed by you, so you can keep your own copy with screenshots or notes.
- Can anyone else see my goal names?
- No. There are no accounts and nothing is transmitted over the network — everything stays on your device. How secure the device itself is (lock screen, encryption) is up to the system and your own settings. See the Privacy Policy.
3Timing and display
- The timer looks wrong, or the day count went backwards
- Timing follows your device clock. If you changed the system time, crossed time zones, or the clock was auto-corrected, the display can briefly look off. Reopening the app recalculates from the current system time.
- Why is the day count one lower than I expect?
- Days are counted as full 86,400-second spans. What you are seeing is “how long since your last slip”, not a calendar date.
- Can I backdate a goal to when I actually started?
- No. A goal starts counting the moment it is created, and there is no way to set an earlier start.
- Will it send me reminders?
- No. The app sends no notifications and never contacts you proactively.
4Home Screen widget
- The widget says it needs a refresh
- It could not read valid data — usually because the app has not been opened since it was reinstalled, or the data was cleared by the system. Open SoloQuit once and the widget will update on its own.
- The widget is not updating
- The widget refreshes when the app's data changes. If it has not moved for a while, close and reopen the app. If that does not help, remove the widget and add it again.
- Can I customise the widget?
- Not currently. The system small and large sizes are handled for you, and the layout switches based on how many goals you have.
5Everything else
- Which languages are supported?
- 简体中文 and English. Switch any time in Settings → Preferences → Language, and the widget follows along.
- Does it need a network connection?
- Not for the core features. Timing, statistics, and the widget all run on device. The app contacts the App Store only at launch and when you buy or restore, to look up products and your entitlements.
- Which devices are supported?
- An iPhone running iOS 17 or later is required. Features used include Home Screen widgets, Dynamic Type, and dark mode.
- Does it work on iPad?
- It runs, but the layout is designed for iPhone and is best used in portrait.
- Will the app help me quit?
- No, and it is not trying to. SoloQuit is a timer that lets you see how long you have held out. It is not a medical device and offers no treatment or counselling. For addiction or health concerns, please talk to a professional.